LEGAL & PRIVACY

Privacy Policy — Pavers Commandos Melbourne

Effective Date: January 1, 2026. This Privacy Policy governs the collection, use, and disclosure of personal information submitted through the Pavers Commandos Melbourne website (paversmelbourne.com), a regional lead generation platform connecting property owners with paver installation and repair contractors serving Melbourne, Vero Beach, Rockledge, Cocoa, Sebastian, and the broader Brevard County area.


Information We Collect

When you submit a quote request or contact form on this website, we collect the following personal information: full name, email address, phone number, and the type of service you are requesting. We may also automatically collect non-personally identifiable data including your IP address, browser type, operating system, referring URLs, pages visited, and session duration through standard web analytics tools.


Cookies and Tracking Technologies

This website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support retargeting efforts. Cookies are small text files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired). Third-party services including Google Analytics and Google Ads may set their own cookies to measure advertising performance and website usage. You may disable cookies through your browser settings; however, doing so may limit certain site functionality. By continuing to use this website, you consent to our use of cookies as described in this policy.


SMS and Phone Call Consent Disclosure

By submitting a quote request or contact form on this website, you expressly consent to receive telephone calls, pre-recorded voice messages, and/or SMS or MMS text messages from Pavers Commandos Melbourne and its affiliated contractors at the phone number you provide. This consent is not a condition of purchase. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any text message received from us. For phone call opt-out requests, please email us at estimates@paversmelbourne.com. We do not use auto-dialers for cold outreach; all contact is limited to responding to your submitted inquiry.


How We Use Your Information

We use the personal information you provide solely to: (1) respond to your service inquiry and connect you with qualified paver contractors in your area; (2) send follow-up communications related to your request; (3) improve website performance and user experience through aggregate analytics data; and (4) comply with applicable legal obligations. We do not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes.


Third-Party Data Sharing

Your submitted inquiry information may be shared with independent paver contractors operating in your service area for the sole purpose of fulfilling your request for a project estimate. These contractors are independent businesses and are not employees or agents of Pavers Commandos Melbourne. We may also share non-identifiable, aggregated data with analytics providers (such as Google LLC) to support site performance measurement. All third-party service providers we engage are required to handle your data in accordance with applicable privacy laws. We do not knowingly share personal information with parties outside the United States.


Data Retention

We retain submitted personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Lead inquiry data is typically retained for up to 24 months from the date of submission. You may request deletion of your data at any time by contacting us at estimates@paversmelbourne.com.


Your Rights and Choices

Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your personal information; object to or restrict certain processing activities; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us in writing at estimates@paversmelbourne.com. We will respond to all verifiable requests within 30 days.


Children's Privacy

This website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at estimates@paversmelbourne.com and we will promptly delete such information.


Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of this website following any posted changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at: Pavers Commandos Melbourne | Email: estimates@paversmelbourne.com | Service Area: Melbourne, FL and surrounding Brevard County communities.